Privacy Policy

Effective Date: May 20, 2026

Houston TX Coins (“we,” “our,” or “us”) values your privacy and is committed to protecting the information you provide when visiting our website, contacting us, scheduling appraisals, or using our services. This Privacy Policy explains how we collect, use, store, and protect your information.

By using our website or services, you agree to the practices described below.

Business Information

Houston TX Coins
1110 Kingwood Drive, Suite 103C
Houston, TX 77339
Phone: (832) 599-8260
Email: ssbusinesscenter@gmail.com

Appointments are by appointment only. We serve Kingwood, Houston, and surrounding communities throughout Greater Houston. (HOUSTON TX COINS)

Information We Collect

We may collect personal information you voluntarily provide, including:

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Appointment information

  • Details regarding coin collections, jewelry, gold, silver, bullion, or currency inquiries

  • Uploaded photos or appraisal images

  • Communications submitted through contact forms, text messages, phone calls, or email

We may also automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Website activity

  • Referral sources

How We Use Your Information

Information collected may be used to:

  • Respond to inquiries

  • Schedule appointments

  • Provide coin, jewelry, bullion, gold, silver, or paper currency appraisals

  • Follow up regarding appraisal requests

  • Improve customer service

  • Improve website functionality

  • Send appointment reminders

  • Communicate regarding services requested

  • Comply with legal obligations

We do not sell your personal information.

Text Messaging (SMS) Privacy Policy

If you consent to receive text messages from Houston TX Coins, we may send:

  • Appointment confirmations

  • Appointment reminders

  • Follow-up communications

  • Responses to customer inquiries

  • Service updates related to appraisals or scheduled visits

SMS Consent

Consent may be obtained through:

  • Verbal agreement during phone calls

  • Website contact forms

  • Appointment scheduling

  • Customer requests for text communication

Consent is optional and is not required to use our services.

Opt Out

You may stop receiving texts anytime by replying:

STOP — unsubscribe
HELP — assistance

You may also call us directly to request removal.

Message Frequency

Message frequency varies depending on your interaction with our business.

Message & Data Rates

Standard carrier messaging rates may apply.

SMS Data Sharing Statement

SMS consent and phone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing purposes.

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

  • Improve user experience

  • Analyze traffic patterns

  • Remember preferences

  • Measure website performance

You may disable cookies through your browser settings.

Photo Uploads & Appraisal Images

If you submit photographs of coins, jewelry, collections, or valuables:

  • Images are used solely for appraisal or communication purposes

  • Images may be retained for records and customer service

  • We do not sell submitted photographs

Data Retention

We retain information only as long as necessary for:

  • Customer service

  • Appointment history

  • Legal compliance

  • Business records

  • Fraud prevention

Information Sharing

We do not sell or rent customer information.

Information may be shared only when necessary with:

  • Website hosting providers

  • Scheduling or communication platforms

  • Payment processors (if applicable)

  • Legal authorities when required by law

Third-Party Services

Our website may contain links or integrations with third-party services such as:

  • Google Maps

  • Analytics tools

  • Scheduling software

  • Social media platforms

Those services operate under their own privacy policies.

Security Measures

We take reasonable precautions to protect customer information from:

  • Unauthorized access

  • Disclosure

  • Misuse

  • Loss

However, no internet transmission is guaranteed completely secure.

Children's Privacy

Our website and services are not directed toward individuals under 13 years old. We do not knowingly collect information from children.

Your Rights

You may request to:

  • Access information we hold about you

  • Correct inaccurate information

  • Request deletion where legally permissible

  • Opt out of communications

Requests can be made using the contact information below.

Changes to This Policy

We may update this Privacy Policy periodically. Changes become effective once posted on this page with an updated effective date.

Contact Us

Questions regarding this Privacy Policy may be directed to:

Houston TX Coins
1110 Kingwood Drive, Suite 103C
Houston, TX 77339
Phone: (832) 599-8260
Website: Houston TX Coins